Pioneer Smart Sync

Summary of the Pioneer Smart Sync App Privacy Policy

  • Pioneer does not collect information itself, but app usage information is collected for analytics purposes by a service offered by Yahoo! Inc. Pioneer can view such analytics information and share it with third parties.
  • App will collect and hold your information to login or to use Amazon Voice services (Amazon Alexa). Such information will be directly transmitted to Amazon. In the other word, Pioneer can’t view, handle or process any of your information and Amazon will be the controller or processor.

Pioneer Smart Sync App Privacy Policy

Your privacy is important to Pioneer (“Pioneer” or “we”). We respect your privacy and are committed to protecting it. To better protect your privacy and to be transparent, we provide this Privacy Policy explaining how we and some of the companies we work with collect, use, share and protect your information (“information” or “data”) in connection with the Pioneer Smart Sync App (the “App”).

Pioneer Europe NV, incorporated at Keetberglaan 1, 9120 Beveren (Belgium) and known in the Crossroads bank of Enterprises under the number 4046.999.132, is in the European Union the controller within the Pioneer group for the processing of data through the App. Before you use the App, you should read through this Privacy Policy completely and make sure that you are comfortable with our privacy practices.

I. What information is collected?

Yahoo! Inc. (“Yahoo!”) collects analytics information and device identifiers automatically from your device such as agent version, platform, SDK version, timestamp, API key (identifier for App), App version, iOS device identifier for advertising, iOS device identifier for Vendors, Android ID, BB Pin, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), device model, manufacturer and OS version of the device, session start/stop time, IP address, device type, locale (specific location where a given language is spoken), time zone, network status (WiFi etc.), events, errors, page views, mobile carrier, language setting, geographic region, number of new App users per day, number of sessions per day, number and type of third-party apps launched, and the App version.

II. How is the collected information used?

  1. Provision of aggregated, non-identifiable usage information to Pioneer

    The third-party analytics tool, called Flurry Analytics from Yahoo!, uses analytics data sent to Flurry’s servers from a Flurry software agent embedded in the App on your device. Information collected through Flurry Analytics is used by Yahoo! to provide Pioneer with aggregated, non-identifiable App usage information.

    Pioneer receives aggregated, non-identifiable reports on usage from Flurry (“reports”). Pioneer uses those reports to track how the compatible Pioneer product, App and compatible third-party apps are used in order to

    - improve Pioneer products and services;

    - conduct research, analysis, studies, and new product and service development;

    - report to third party application providers on the use of their apps via the Pioneer product.

    In this regard, Pioneer is the controller for the processing of your information.

    Flurry Analytics “hashes” iOS device identifiers, MAC address and IMEI, meaning it transforms the identifiers into a new value or key representing the original identifier, a Flurry ID. Flurry Analytics does not hash platform device identifiers such as the iOS Identifier for advertising, Android ID and the BB Pin. The information will not be retained in a form allowing direct identification.

    If you do not wish for the information to be collected and used in this way, you may opt out by clicking here:

  2. Use of your information by Yahoo!

    The information collected by Yahoo! can also be used to improve Yahoo!’s services, including the Flurry Analytics and Advertising services. Yahoo! may especially use the information to target the advertising you see on some of the other apps on your device.

    In this regard, Yahoo! Inc. (a U.S. based corporation, with an address at Yahoo! Inc., Customer Care - Privacy Policy Issues, 701 First Avenue, Sunnyvale, CA 94089, USA. +1 (408) 349-5070) is the controller for the processing of the information and its privacy policy governs the processing of your information.
    The Yahoo Privacy Policy can be retrieved via

    If you do not wish for the information to be collected and used in this way you may opt out by clicking here:

III. With whom is the information shared and to what extent?

    Pioneer will share the information with the following third parties:

  • Companies with Whom We Collaborate

    In some instances, we may work with non-Pioneer companies to develop new products and services or improve our existing ones, and such collaboration may include the sharing of the App analytics data. This data will be aggregated and will not provide those companies with information that identifies you or your mobile device.

  • (Potential) Legal Proceedings

    We may share the information with others as required or permitted by law. If necessary, this may include sharing information with governmental entities or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary for compliance, to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

  • Business Transition

    In the event that Pioneer, or substantially all of Pioneer’s assets, is acquired, the information may be transferred to the acquiring company.

IV. How do we protect the information?

We choose service providers (like Yahoo!) that we believe provide sufficient guarantees in respect of security. We demand the same security measures from the service providers as we impose on ourselves. We conclude a contract with every service provider and thereby stipulate the service provider’s duties to ensure data protection. Although we make every effort to protect your personal information and privacy, we are unable to guarantee the absolute security of the information.

V. Transfer to third countries

Yahoo! may have its servers outside the European Union. By accepting this Privacy Policy, you consent to the transfer, storage, processing, and other use of the information in third countries outside the European Union. You acknowledge that the information may consequently be subject to the privacy and data protection laws that may not be the same as such laws and regulations in your country of residence.

VI. Other websites

The App enables you to view, visit, or use applications, websites, products, and services provided by third parties. Information collected by third parties, which may include such things as location data, contact details, or personally identifiable information, is governed by their privacy policies and practices. We recommend that you learn about the privacy practices of those third parties before providing them with any information.

VII. Information collected by using Amazon Alexa

Any use of Amazon Voice service (Amazon Alexa) and other service provided to you through Amazon Voice service (Amazon Alexa) shall be governed by applicable privacy policy of third parties. You can confirm what information is collected by using Amazon Alexa and how Amazon use such information via For clarity, we will not collect or use such information.

VIII. Changes to the Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time by posting the revised version.

Material changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.

IX. Childrens’ Privacy

We do not provide products and services to children, or knowingly collect or solicit information from children under the age of 13.

X. Right to be informed, to object or to correct

  1. If you are in the EU, you have the right to access a copy of your personal information, the right to request the deletion or updating of any inaccurate personal information and the right to object, in some cases (e.g. in case of direct marketing and profiling), to our processing of your personal information.

    For data controlled by Pioneer, you can exercise these rights by contacting us at the below mentioned addresses:

    Data Protection Officer
    Haven 1087 – Keetberglaan 1
    B – 9120 Melsele, Belgium
    Tel +32 (0)3 570 511
    Fax +32 (0)3 570 895

    If you are in the United States or Canada and have questions about this Pioneer Smart Sync App Privacy Policy, please contact us at, or Pioneer Electronics (USA) Inc., Internet Team, 2050 W. 190th Street, Suite 100, Torrance, CA 90504 U.S.A.

    If you are in the Asian countries (except Japan) and have questions about this Pioneer Smart Sync App Privacy Policy, please contact us at:

    Pioneer Electronics AsiaCentre Pte. Ltd.
    Attn: Data Protection Officer
    2 Jalan Kilang Barat, #07-01
    Singapore 159346

    For other regions please contact us using the 'Contact Us" information for your location provided via the following link:

    Should you have any further questions or comments about this Privacy Policy or the privacy aspects of our products and services, please contact us using the above contact information.

  2. As to the use of your information for which Yahoo! is the controller, you can send a letter to the below mentioned address of Yahoo!

    (see also

    Yahoo! Inc.
    Customer Care - Privacy Policy Issues
    701 First Avenue
    Sunnyvale, CA 94089
    +1 (408) 349-5070

Effective Date: January 1, 2020

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All Rights Reserved.